Hot & New
Computer Helpdesk Networking Basics – IT Support Technicians
Computer Helpdesk Networking Basics – IT Support Technicians
Free
19.99
Learn the basics of computer networking and the OSI model for desktop support technicians in this 30 minute course
New
Rating: 4.2 out of 5
(68 ratings)
10,380 students
Created by John Courtenay
Published 12/2020
English
New
Rating: 4.2 out of 5
(68 ratings)
10,380 students
Created by John Courtenay
Published 12/2020
English
Requirements
- 1 year or more of experience as an IT professional at a helpdesk support level
Description
Over this course, you’ll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:
* Switches vs Hubs
* Half duplex and full duplex data transmissions
* IPv4 and IPv6
* Quality of Service (QoS) and how this works
* High level explanations of each layer of the OSI Model and how they relate to networking.
Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model.
Who this course is for:
- IT Support Technicians
